Setting Up Teams

This section covers:

  1. What is the Teams feature in TreeAMS?
  2. Creating a Team
  3. Creating a Department

What is the Teams feature in TreeAMS?

Teams is a powerful feature in TreeAMS that helps you organise your people by function, location, and responsibility โ€” so you can collaborate more effectively and get things done faster.

With Teams, you can:

  1. Group users based on their departments and/or duties
  2. Streamline task assignment and accountability
  3. Manage permissions and visibility more easily

Creating a Team

To create a team, your role must be either a Site Admin or a Site User with the TreeAMS Teams Manager sub-role. For more details on the different roles in TreeAMS, refer to User Types. If you're unsure of your role, please check with your manager, supervisor, or administrator.

  1. From the Portal site, go to the Teams dropdown.
  2. Select Teams.
  3. On the Teams page, click + New Team.
  4. Key in your teamโ€™s name. Examples include โ€œThe Best Team,โ€ โ€œOps @ ION Orchard,โ€ and more.
  5. Select Department. If you havenโ€™t set up a department, head to Creating a Department to create or remove one. Departments are helpful for assigning tasks, functions, and allocating issues effectively.
  6. Select Location. You can either select a branch or a unit.
  7. Select Team Type(s). You can choose more than one. In TreeAMS, Team Type refers to the teamโ€™s functions, such as:
    • Chats ๐Ÿ‘‰ the team can have its own channel or chat room.
    • Assignments ๐Ÿ‘‰ the team can be assigned to tasks or responsibilities.
    • Issues ๐Ÿ‘‰ the team can be assigned as an Issue Fixer โ€” responsible for resolving reported issues.
    • Documents ๐Ÿ‘‰ the team can manage documents in the system and receive notifications about document expiration.
  8. Configure the teamโ€™s Permissions:
    • Allow Time Attendance ๐Ÿ‘‰ when enabled, team members can clock in and out using the system. Do note that only one team per network (i.e., branch or unit) can have time attendance enabled.
    • Allow Geolocation ๐Ÿ‘‰ when enabled, TreeAMS will verify the team membersโ€™ location before clocking in/out and for all geolocation-enabled tasks.
    • Allow Parent Nodes ๐Ÿ‘‰ When enabled, team managers can invite users from their Parent Node (if they have access). For example:If a manager has access to Branch 1 and the team is created for Outlet 1, enabling this setting lets them add users with Branch 1 access. If not enabled, they can only add users from Outlet 1.
    • Private Chat ๐Ÿ‘‰ if the Team Type includes Chats and this is enabled, the team will have a private channel that cannot be accessed by non-team members.
  9. Add more team members to the team! Note that only users with access to the location can be added.
  10. Assign at least one role to every team member. Refer to the illustration below for more details on each role.
  11. *Coming soon

  12. Finally, click Save!

Creating a Department

Again, to create a department, your role must be either a Site Admin or a Site User with the TreeAMS Teams Manager sub-role. For more details on the different roles in TreeAMS, refer to User Types. If you're unsure of your role, please check with your manager, supervisor, or administrator.

  1. If you are on the Portal site, switch to Desk. Learn how you can switch from Portal to Desk here.
  2. Select the Teams menu.
  3. Click Departments.
  4. Click Add TAMS Department.
  5. Enter the name of your new department.
  6. Click Save.

If you need assistance, please email us at connect@treeams.com . We are happy to help! ๐Ÿ‘‹๐Ÿ˜Š

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